Privacy Policy

1. Introduction

ClipVoBooster ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email marketing platform (the "Service").

By using the Service, you consent to the data practices described in this policy.

2. Data Controller

For purposes of applicable data protection laws (including the GDPR), the data controller is:

3. Information We Collect

3.1 Personal Information

When you create an account, we collect:

• Name and email address (from your Google account)
• Google account ID for authentication
• Profile information you choose to provide (company name, website, project description)
• Contact information for your email recipients

3.2 Usage Information

We automatically collect:

• Email sending activity and history
• Email open and click tracking data
• Analytics and performance metrics
• Device and browser information
• IP address and access timestamps

3.3 Gmail API Information

When you connect your Gmail account, we access:

• Your email address and basic profile information
• Permission to send emails on your behalf
• Gmail API tokens for authentication (stored securely)

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Send emails through your Gmail account
• Track email performance (opens, clicks)
• Generate AI-powered email content
• Provide customer support
• Send service-related notifications
• Prevent fraud and abuse
• Comply with legal obligations

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following situations:

• Service Providers: With vendors who perform services on our behalf (hosting, analytics, customer support)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share information

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide the Service to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

You can request deletion of your account and data at any time by contacting trivora00@gmail.com.

7. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption in transit (HTTPS/TLS)
• Secure storage of authentication tokens
• Regular security assessments
• Access controls and authentication
• MongoDB Atlas with encryption at rest

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights:

• Access your personal information
• Correct inaccurate information
• Delete your information
• Export your data in a portable format
• Opt-out of marketing communications
• Withdraw consent for data processing

To exercise these rights, contact us at trivora00@gmail.com.

9. Email Tracking and Analytics

Our Service includes email tracking features to help you measure the performance of your email campaigns. By using the Service, you consent to the following tracking activities:

9.1 Tracking Technologies We Use

• Tracking Pixels: Small, invisible images embedded in emails that record when an email is opened. This helps us provide open rate analytics.
• Link Tracking: URLs in emails are routed through our tracking system to record click-through rates and engagement.
• Email Client Information: We may collect information about the email client, device type, and approximate location (based on IP address) when emails are opened.

9.2 Information Collected Through Tracking

• Email open timestamps and frequency
• Click timestamps and clicked links
• IP address (for geolocation approximation)
• Email client and device information
• Number of times an email was opened

9.3 Legal Basis for Tracking (GDPR)

For users in the European Economic Area (EEA) and United Kingdom, we process tracking data based on:

• Legitimate Interest: Providing email analytics is necessary for the performance of our service and helps businesses measure campaign effectiveness.
• Consent: By using our Service, you confirm that you have obtained appropriate consent from email recipients for tracking activities, or have a legitimate basis for sending tracked emails.

9.4 Your Responsibilities as a User

When sending emails through ClipVoBooster, you are responsible for:

• Ensuring you have proper consent or legal basis to send emails to recipients
• Informing recipients about tracking in your own privacy policy if required
• Complying with applicable email marketing laws (CAN-SPAM, GDPR, CASL, etc.)
• Respecting recipient preferences and unsubscribe requests

9.5 Recipient Rights

Recipients of emails sent through our Service have the right to:

• Request information about what tracking data is stored
• Request deletion of their tracking data
• Opt-out of future tracking by unsubscribing from emails

Recipients can contact the email sender directly to exercise these rights. For technical assistance, recipients can contact us at trivora00@gmail.com.

9.6 Data Retention for Tracking Data

Email tracking data is retained for:

• Active Accounts: For the duration of your subscription plus 12 months
• Deleted Accounts: Tracking data is deleted within 30 days of account deletion
• Individual Emails: You can request deletion of specific email tracking data at any time

10. Cookies and Website Tracking

We use cookies and similar technologies to:

• Authenticate your session
• Remember your preferences
• Analyze usage patterns
• Improve the Service

You can control cookies through your browser settings, but disabling cookies may limit your ability to use the Service.

11. Third-Party Services

The Service integrates with third-party services that have their own privacy policies:

• Google/Gmail: For authentication and email sending. Google's Privacy Policy applies.
• Brevo (SMTP): For email delivery and unsubscribe management. Brevo processes email data according to their Privacy Policy.
• MongoDB Atlas: For secure data storage with encryption at rest.
• OpenRouter AI: For AI-powered email content generation.
• Vercel: For application hosting and infrastructure.
• Google Analytics: For website usage analytics (if enabled).

We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data.

13. Children's Privacy

The Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have collected information from a child, we will delete it immediately.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the new policy on this page
• Updating the "Last updated" date
• Sending an email notification (for significant changes)

Your continued use of the Service after changes constitutes acceptance of the updated policy.

15. GDPR Compliance (EU Users)

For users in the European Economic Area, we process your data based on:

• Your consent
• Performance of our contract with you
• Legitimate business interests
• Legal obligations

You have the right to lodge a complaint with your local data protection authority.

16. CCPA Compliance (California Users)

California residents have the right to:

• Know what personal information is collected
• Know if personal information is sold or disclosed
• Opt-out of the sale of personal information
• Request deletion of personal information
• Non-discrimination for exercising privacy rights

We do not sell your personal information.

17. Contact Us

For questions about this Privacy Policy or our data practices, contact us at: